Tell us about your next oral care product.
Share your target market, product, order quantity and customization needs. Our team can help with model selection, samples and an OEM/ODM quotation.
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Product, customization and delivery questions.
Products & Cooperation
Are you an electric toothbrush manufacturer or a trading company?
BESTCLEAN is an oral care products manufacturer based in Zhongshan, China, with R&D, molding, tufting, assembly and quality-control teams. We offer electric toothbrush and water flosser OEM/ODM cooperation alongside other personal-care products.
Which products are suitable for my sales channel?
Tell us your target market, sales channel, retail price and expected first-order quantity. We can compare brushing modes, charging methods, brush heads, tank capacity and packaging to recommend a suitable product range.
Do you offer wholesale supply and factory-brand distribution?
We can discuss wholesale supply and distribution of BESTCLEAN branded or factory-supplied products. Share your preferred models, quantity and sales territory so we can confirm the assortment, packaging and cooperation terms.
Can you help develop a new personal-care product?
Yes. We can discuss your target users, market needs, functions and launch plan, then review product design, engineering, samples and tooling where required. We also introduce developing or newly launched models for buyer evaluation. Exclusivity and tooling ownership are agreed separately.
Branding & Development
Can you manufacture private-label electric toothbrushes and water flossers?
Yes. Select an existing model and define your logo, colors, brush heads or nozzles, retail packaging and instructions. We will provide samples and a quotation, then produce to the approved specification.
Should I choose existing-model OEM customization or ODM development?
Choose an existing model for logo, color and packaging customization. If your project needs a new appearance, structure, electronic design or function, we can review an ODM development route. Share your budget and launch date so we can recommend the appropriate scope.
Can you customize toothbrush heads and retail packaging?
We can discuss brush-head materials, shapes and configurations, along with printed retail boxes, gift boxes, blister packaging, travel cases and instructions. Share your model and channel requirements so we can propose a suitable combination and arrange samples.
How long does logo or color customization take?
Logo application to an existing housing usually takes less development work than a new color or component. Share your artwork, color reference, sample quantity and packaging requirements. We will confirm the sampling schedule and production lead time after sample approval.
Will you use my private mold for other customers?
Before development starts, we will put drawing use, tooling investment and ownership, exclusivity scope and term, and mold custody in writing. For tooling funded as your exclusive mold, we will not use it for another customer without your authorization. The signed agreement will define the exact protection.
Which logo customization methods are available?
Options include screen printing, laser marking and resin doming, depending on the model, material and surface finish. Share your artwork and preferred position so we can recommend a suitable method and confirm the result on a sample.
Can you customize packaging and instructions for different markets?
We can develop retail boxes, labels and instructions for your brand, sales channel and required languages. Share your artwork and destination-market requirements so we can review the layout and approve the final materials during sampling.
Samples & Orders
What is your minimum order quantity?
MOQ depends on the model, color, packaging and level of customization. Standard configurations may have a different minimum from custom colors or packaging. Tell us your target model and first-order quantity, and we will quote the matching option. For a market trial, we can also check stock or a staged order.
Can you send samples?
Yes. Tell us the model, destination and what you need to evaluate. We will confirm sample availability, configuration, sample cost, freight and dispatch timing. For a custom project, we suggest approving the base model first, then the color, logo or packaging sample, so production has a clear approved reference.
What is the production lead time?
Lead time depends on stock availability, customization and whether new tooling is required. After confirming the model, quantity, packaging, approved sample and payment arrangements, we will provide the production and dispatch schedule. Tell us your target arrival date if timing is critical.
How can I optimize the cost of my order?
Share your target price, quantity and packaging requirements. We can review battery options, brush heads, accessories and packaging to identify suitable configurations or volume savings. Each quotation will specify what is included so you can compare options consistently.
Quality, Documents & After-Sales
How do you control quality before shipment?
We recommend approving a sample and agreeing on inspection criteria before production. Incoming, in-process and finished-product checks support consistent output, with pre-shipment inspection against the approved specification. You can also discuss a factory audit or third-party inspection.
Which reliability tests do you carry out?
Our 38-item quality and reliability checklist covers areas such as water resistance, drop performance, motor life, bristle retention, battery cycling and transport packaging. The applicable tests and inspection criteria are confirmed for the selected model and project.
Which certificates and product documents can you provide?
Tell us the model and destination market. We will confirm the relevant certificates, declarations and test reports for that product and configuration, including available CE or FDA-related documentation where applicable.
How do you handle product quality issues after delivery?
Share the model, order batch, affected quantity and evidence of the issue. Our quality and engineering teams will investigate and propose a remedy under the agreed order and warranty terms, such as repair, replacement or credit. We will also follow up on corrective actions.
What information should I provide if a product stops working?
Please send the model, order batch, number of affected units and a short video showing the fault. Our team will review charging, controls and usage conditions, then provide troubleshooting steps or investigate a possible defect under the agreed warranty terms.
How do you investigate a quality issue affecting a production batch?
Share the batch number, inspected quantity, defect count, symptoms and photos or samples. We will review retained samples and production records, agree on a reinspection method and investigate the cause. We will then propose a remedy and corrective actions for the affected products.
Shipping, Inspection & Factory Visits
Which shipping methods can you arrange?
We can compare courier, air and sea options based on shipment size, destination and deadline, and state the Incoterm used in each quote. Battery products also need the appropriate shipping documents and an eligible route. Share the delivery city and target arrival date, and we will provide workable options with estimated transit times and costs.
Can I arrange a third-party inspection before shipment?
Yes. We can discuss a third-party pre-shipment inspection against the approved sample and agreed acceptance criteria. Let us know the inspection scope and proposed timing so we can coordinate it with the production and dispatch plan.
Can I audit your factory?
You are welcome to visit our factory. We can arrange a tour of relevant molding, tufting, assembly and quality-control processes, with our team available to discuss quality and delivery. If an on-site visit is not practical, we can discuss a video audit or a third-party audit. Let us know your preferred date and focus areas so the right people and records are ready.
What should I do if cartons or products arrive damaged?
Photograph the outer cartons, shipping labels, inner packaging and affected products. Record the damaged quantities and keep the packaging while we review carrier handover and shipment records. We will agree on the next steps according to the findings and shipping terms.




